AI Visibility Re-Audit · Cycle 2

Insynctive Re-Audit
Did the needle move?

On May 6, the baseline audit found Insynctive effectively invisible in AI search — 2 of 148 buyer queries surfaced the brand. Two weeks and a 37-page content push later, this re-audit re-runs the identical 150-query panel and measures what changed.

CYCLE 1: 2026-05-06
CYCLE 2: 2026-05-21
150-QUERY LOCKED PANEL
CHATGPT · CLAUDE · GEMINI
How to read this re-audit
🔒 Locked Panel

The same 150 buyer queries run every cycle — unchanged. This is the longitudinal ruler. Mutating it would destroy comparability, so the queries are immutable for the engagement lifetime.

Δ Deltas & pp

+6.6pp means "percentage points gained." Green = improvement, red = regression, gray = no change. Deltas compare the same queries across cycles — not different queries.

p Significance

The p= value is the probability the observed change is random noise. Below 0.05 = statistically significant (confident it's real). Above 0.05 = directional (the trend is there, but the sample is too small to be sure).

Stable-Panel Subset

When the platform set changes between cycles, we isolate the platforms present in both and report that subset separately. The stable subset is the honest apples-to-apples comparison; the combined number includes platforms that weren't in the prior cycle.

Effort → Outcome

Each newly-visible query is traced to the page deployed to serve it. ✓ attributed = AI cited the shipped page. ◐ partial = visible but citation couldn't be mapped to a URL. – none = no citation recorded.

Lineage Tags

Every item in the next plan carries a thread from prior cycles. Carried = still open. Resolved = done and confirmed. Re-investigate = shipped but gap persists. New = surfaced this cycle.

Confounders

Factors that can make a delta look larger or smaller than the real effect: platform changes (added/removed an LLM), model updates (the AI itself changed), or extraction gaps (citations not captured). These are always disclosed.

Causal Language

This report says "consistent with" — never "caused by." Visibility moved and content shipped on the same dimension and timeline, but model drift and other factors mean we cannot assert strict causation. The evidence chain is: deployed → cited → visible.

Part A

The Story

What moved, why it moved, and what it means. Start here.

A.1 · Verdict
Did the Needle Move?

Not "where you stand" — that was the May 6 report's job. This is the change reading: what moved between cycle 1 and cycle 2, and whether the movement is signal or noise.

Stable-Panel Visibility
5
+4 queries
queries visible on ChatGPT + Claude — the platforms run in both cycles
Directional · p=.22
Combined Visibility
8.0%
+6.6pp
all platforms — but the panel swapped Perplexity for Gemini
p=.013 · platform-confounded
Share of Voice Rank
#8
▲1 rank
of 10 tracked vendors · mention share 3.4% → 4.9%
High-Intent Wins
2
+1
queries won where Insynctive is the primary recommendation
The Verdict

Yes — the needle moved, and the direction is unambiguous. On the stable ChatGPT + Claude panel — the only true apples-to-apples comparison, because this cycle's panel swapped Perplexity for Gemini — Insynctive went from 1 visible query to 5. That gain is directional, not yet statistically significant (McNemar exact p = 0.22 on 6 discordant queries). The combined all-platform number reads 1.4% → 8.0% and clears the significance bar (McNemar p = 0.013), but newly-added Gemini carries 10 of the 12 visible queries — so the headline overstates the comparable movement. The honest read: real, plan-attributable early progress on a very small base — a foothold, not yet a breakout.

The Three Biggest Moves

A.2 · Action-Plan Scorecard
What We Did Since May 6

Every item from the May 6 action plan with shipping status and deploy date.

15 / 18
content items (L2 + L3) shipped — bulk on May 8
3 / 18
content items partial — hub pages live, named edits unconfirmed
0 / 7
L1 technical fixes confirmed — all re-flag in cycle 2
A.3 · Synthesis
What Moved, and Why

The cross-cutting read. Per-dimension detail lives in Part B; this section is the pattern across dimensions.

Effort → Outcome Map
Each newly-visible query traced to the page shipped to serve it and whether AI cited that page back.
Newly-visible queryClusterPage shippedDeployedCited back?
ins_120 Insynctive customer reviewsValidationhomepage · /benefits-administration-for-brokers2026-05-08✓ attributed
ins_121 Insynctive limitations for a CFOValidation/hris-for-mid-market · /data-integration-hub2026-05-08✓ attributed
ins_142 Evaluation criteria multi-tenantArtifact/data-integration-hub/cfo-vendor-requirements2026-05-08✓ attributed
ins_054 Best HRIS for strict ACA & I-9Shortlisting/hris-for-mid-market2026-05-08✓ attributed
ins_051 Platforms with deep ADP integrationShortlisting/integrations/adp-workforce-now2026-05-08– none recorded
ins_055 White-label HR/benefits for TPAsShortlisting/white-label-benefits-administration-for-brokers2026-05-08◐ Gemini · no URL
ins_031 HRIS evaluation checklistRequirements/hris-buyers-guide · /hris-for-mid-market2026-05-08◐ Gemini · no URL
ins_034 Compliance requirements checklistRequirements/compliance-at-50-employees2026-05-08◐ Gemini · no URL
ins_042 Configurability requirementsRequirements/hris-for-mid-market2026-05-08◐ Gemini · no URL
ins_044 Document-workflow featuresRequirements/hr-document-automation2026-05-08◐ Gemini · no URL
ins_012 Hidden costs separate benefits + payrollProblem ID/data-integration-hub/ explainers2026-05-08◐ Gemini · no URL
ins_023 Configurable HRIS vs rigid SaaSSolution Expl./hris-for-mid-market2026-05-08◐ Gemini · no URL
✓ attributed — AI cited a named insynctive.com page (4 of 12).
◐ Gemini · no URL — visible on Gemini; citations carry no URL in current pipeline (7 of 12).
– none recorded — no citation captured (1 of 12).

What appears to be working

SignalThe clearest effect is in the requirements-building and shortlisting clusters. Requirements-building visibility tripled (1/16 → 4/16) and shortlisting moved from 0/23 to 3/25. Both are mid-funnel "I am actively evaluating" stages, and both are exactly where the May 8 batch concentrated.

The branded-validation win is the strongest single result. ins_120 and ins_121 name Insynctive directly and now surface on all three platforms. The validation cluster (0/24 → 2/24) means an AI asked about Insynctive by name now has Insynctive-sourced material to answer with.

What appears to be slipping

WatchComparison-stage visibility went to zero (1/33 → 0/33). The lost query, ins_097 ("Insynctive vs PlanSource"), is a head-to-head comparison, and PlanSource is the story: its mention volume climbed from 94 to 123 (+31%). Insynctive shipped comparisons against Employee Navigator, Benefitfocus and Selerix — but not against PlanSource.

Confounders — read the headline with these in hand

CaveatThe platform panel changed. Cycle 1 ran ChatGPT, Claude and Perplexity; cycle 2 ran ChatGPT, Claude and Gemini. Gemini alone accounts for 10 of the 12 visible queries. The defensible comparison is the stable ChatGPT + Claude subset: 1 → 5 queries, directional but not significant (McNemar p = 0.22).

Model versions are not recorded. A model update inside the two-week window is indistinguishable from a content effect.

Surprises

NotePlanSource is the surprise competitor of the cycle — the fastest-rising vendor in the category, now dominating the citation index. Gusto appeared for the first time. Insynctive opened new positive head-to-head records against BambooHR and Paycor. Full surprise-competitor data in B12.

These findings inform Part C — The Next Plan below.

Part B

The Measurements

18 baseline sections, delta-annotated. Click any section to expand.

B3 Visibility by Buying Job
+18.8pp requirements building
Visible / total queries per buying-journey stage.
May 6 May 21
Requirements Building
6.2% → 25.0%
Shortlisting
0% → 12.0%
Problem Identification
0% → 8.3%
Validation
0% → 8.3%
Comparison
3.0% → 0.0%
Consensus Creation
0% → 0%
B4 Visibility by Persona
+10.7pp HRIS Admin
All six personas are evaluator-type purchasers.
May 6 May 21
HRIS / Benefits Admin
3.6% → 14.3%
HR Director
0% → 8.8%
CFO
0% → 8.7%
TPA Operations Lead
5.0% → 10.0%
Broker Principal
0% → 3.3%
Benefits Acct Manager
0% → 0%
B5 Visibility by Feature
+28.6pp compliance mgmt
Visible / total per product capability.
May 6 May 21
Compliance Mgmt
0% → 28.6%
Document Automation
0% → 20.0%
Configurable HRIS
0% → 17.6%
ADP Integration
12.5% → 12.5%
White-Label
2.2% → 6.7%
Benefits Reconciliation
0% → 0%
Open Enrollment
0% → 0%

Sections B2, B6–B8, B10–B11, B13–B18 follow the same pattern — omitted from mockup for brevity. Full report renders all 18.

Part C

The Next Plan

Lineage-tagged. Every item carries its thread across cycles.

C.1 · Recommendations
Cycle 3 Draft Plan

Every item carries a lineage tag. New items include full execution briefs. Re-investigate items include updated diagnosis. Carried items reference the original brief. Resolved items are confirmations — hover to expand.

L1NewAdd GEO content hub to the primary sitemap index

The 37 hub pages that drove visibility gains live only in sitemap-geo.xml, not the primary /sitemap.xml index. A crawler starting from either entry point sees only part of the site. One-line fix, outsized crawl-coverage impact.

  • Add <sitemap><loc>https://www.insynctive.com/sitemap-geo.xml</loc></sitemap> to /sitemap.xml
  • Add Sitemap: https://www.insynctive.com/sitemap.xml to robots.txt alongside existing sitemap-geo.xml declaration
  • Verify with curl -s https://www.insynctive.com/sitemap.xml | grep sitemap-geo

30 minutes. Engineering only. No content changes.

L1CarriedShip the technical foundation — full L1 defect register

Every May 6 L1 item is still open. D1 multiple-H1, D3 uniform sitemap lastmod, D4 schema verification, D5 canonical-tag audit (now higher-stakes with four WIX-vs-hub topic-overlap pairs), D6 WIX CSR confirmation. Also carried: thin content on /hr-solutions-product-overview and near-duplicate /our-clients vs /serviceproviders.

See May 6 baseline report, Layer 1 items #12–#14, #22–#25. All specifications and fix instructions carry forward unchanged. Sequence first in cycle 3 — this is the untested lever and gates crawl speed for everything the content team ships.

1–2 weeks cumulative. Engineering team. D1 and D3 are WIX platform constraints — may require Wix Support escalation.

L3NewBuild PlanSource head-to-head comparison page

PlanSource mentions rose 31%, domain jumped to #2 in citations, and it owns the one query Insynctive lost (ins_097). The May 6 plan built comparisons against Employee Navigator, Benefitfocus and Selerix — but not PlanSource, the competitor gaining fastest.

ins_097ins_073ins_074ins_083ins_091

Comparison-stage queries where PlanSource appears as winner or primary mention. ins_097 is the regressed query — Insynctive was visible in cycle 1, lost to PlanSource in cycle 2.

  • Create /compare/insynctive-vs-plansource — structured comparison page following the Employee Navigator comparison format
  • Lead with the dimensions where Insynctive wins: configurability (multi-EIN, multi-tenant), white-label broker platform, ADP integration depth
  • Acknowledge PlanSource strengths honestly: broader carrier network, established G2 presence, ADP Marketplace listing
  • Include a comparison table with 8–10 evaluation dimensions, scored factually (not marketing)
  • Add an FAQ section answering the exact queries above in self-contained, citable passages (100–150 words each)
  • Internal links from existing comparison hub, carrier-integrations page, and benefits-administration-for-brokers
  • Claim or update Insynctive's G2 profile — PlanSource has 83 citations, partly from G2 authority. Insynctive is flagged as a G2 citation gap (B15).
  • Submit to Capterra (also flagged as a citation gap). Review-platform presence is the one gap on-site content cannot close.
ChatGPT
High receptivity
ChatGPT cited insynctive.com comparison pages in cycle 2 (ins_120, ins_121). Structured comparison tables with cited data points perform well.
Claude
Medium receptivity
Claude surfaced Insynctive on 4 queries in cycle 2 (up from 0). Responds well to detailed, balanced comparisons with honest trade-offs.
Gemini
Medium receptivity
Gemini carried 10 of 12 visible queries but cited no URLs. Respond to topical authority signals; comparison-page format should perform once indexed.

1–2 weeks. Content team. Requires competitive research pass on PlanSource positioning.

L3NewDefend the branded-validation beachhead

ins_120 and ins_121 — branded queries — now surface on all three platforms. This is the most valuable position Insynctive holds. On this cycle's evidence, nothing stays visible by default — both May 6 wins regressed. Defend deliberately.

ins_120ins_121

ins_120: "Insynctive customer reviews — what do brokerages actually say" · ins_121: "Insynctive limitations a CFO should know before signing"

  • Deepen customer-evidence content: add 2–3 named case studies with quantified outcomes (% reduction in enrollment time, $ saved in reconciliation)
  • Create a dedicated /reviews or /customer-stories page that consolidates social proof — AI models will prefer a single authoritative page over scattered mentions
  • Add a "Known Limitations" section to the product page or FAQ — ins_121 asks for limitations; if Insynctive doesn't answer it, competitors will
  • Ensure both queries' answer material is in self-contained passages (not spread across multiple sections requiring context)

Re-check ins_120 and ins_121 every cycle. If either regresses, escalate immediately — branded-query visibility is the foundation everything else compounds on.

1 week. Content team + client (for case study sourcing).

L2Re-investigateCarrier connectivity & reporting — shipped, still dark

/carrier-integrations and /reporting-analytics shipped May 8. Carrier connectivity visibility stayed at 0/5, reporting at 0/5. Three hypotheses — investigate before deciding whether to rewrite or wait.

ins_058ins_059ins_060ins_061ins_062 ins_108ins_109ins_110ins_111ins_112
  • H1: Not yet absorbed. Pages deployed May 8, re-audit May 21 = 13 days. Enough for ChatGPT and Perplexity, possibly not for Gemini's training pipeline. Wait one more cycle and re-check.
  • H2: Content doesn't match query intent. The carrier-connectivity queries ask about carrier count and integration depth; the page may discuss connectivity at the wrong altitude (feature overview vs. implementation detail). Audit page content against the 5 query texts.
  • H3: Discovery gap. Both pages are in the GEO hub (sitemap-geo.xml), which is excluded from the primary sitemap index (defect D2). Fixing D2 may unblock pickup. This is the most likely explanation for Gemini specifically.

Fix D2 (sitemap index) first. Wait one cycle. If still dark after D2 fix + one cycle, re-audit page content against query intent and rewrite.

L3CarriedOpen-enrollment cluster — content still missing

Open Enrollment Workflows held at 0/12 and Consensus Creation at 0/12. No content shipped. Carried from May 6.

See May 6 baseline report, NIO #4 (CFO TCO model — partially shipped) and L2 Priority #9 (Open Enrollment Workflows — not done). The open-enrollment content gap is now the largest unaddressed cluster by query count.

L2PartialDocument automation & self-service workflows

Hub page /hr-document-automation shipped May 8, but the named on-page edits from the original L2 brief (WIX page /document-automation-process-management) are unconfirmed. Document automation visibility moved off zero (0% → 20.0%) — the hub page is working, but the WIX page still renders two H1s and thin content. Complete the original brief or redirect.

L3PartialACA-compliance comparison page

/compliance-at-50-employees shipped May 8 and compliance management visibility moved off zero (0% → 28.6%). The comparison-format companion page specified in the original NIO brief was not completed. Finish the comparison page to cover the head-to-head queries in this cluster.

ContinuityOf the 25 May 6 items: 13 resolved or substantially shipped, 8 carried (6 L1 not done + open-enrollment + white-label), 2 partial (document automation + ACA comparison), 2 re-investigate (carrier + reporting). Cycle 3 adds 4 new items. Total cycle 3 plan: 10 items. No item silently dropped or re-created.

C.2 · Unified Priority Ranking
Cycle 3 Priorities — Ranked

All items ranked by commercial impact × implementation speed, re-ranked for this cycle's data. New items are interleaved with carried items based on updated priority.

RankItemLayerLineageOwnerQueries
1Add GEO hub to primary sitemap indexL1NewEngineeringall
2Ship L1 defect register (D1, D3–D6)L1CarriedEngineeringall
3PlanSource head-to-head comparisonL3NewContent5
4Defend branded-validation beachheadL3NewContent2
5Re-investigate carrier connectivity + reportingL2Re-invContent10
6Open-enrollment clusterL3CarriedContent12
7White-label broker platform depthL2CarriedContent44
8Document automation — complete original briefL2PartialContent5
9ACA-compliance comparison pageL3PartialContent7
ReadL1 items rank #1 and #2 — the technical foundation is now the critical path, not content. The sitemap-index fix alone could unblock pickup for all 37 hub pages. PlanSource comparison (#3) is the highest-priority content item because it addresses the only regression and the fastest-rising competitor.
C.3 · Workstream Mapping
Who Does What, and When
Engineering / DevOps
Days to 2 weeks
  • New Sitemap index fix (30 min)
  • Carried D1: Fix multiple-H1 on WIX pages
  • Carried D3: Sitemap lastmod hygiene
  • Carried D4/D5: Schema + meta audit
  • Carried D6: WIX CSR verification
Content Team
2–4 weeks
  • New PlanSource comparison page
  • New Branded-validation depth
  • Re-inv Carrier + reporting re-investigation
  • Partial Document automation brief completion
  • Partial ACA-compliance comparison page
  • Carried White-label hub optimization
Content Strategy
1–3 months
  • Carried Open-enrollment content cluster
  • New G2 + Capterra profile claims

Sequencing note

OrderEngineering goes first this cycle — the sitemap fix (#1) should ship before the content team starts new pages, so crawlers can discover the new content from day one. PlanSource comparison (#3) and branded-validation defense (#4) are parallel and can start immediately after the sitemap fix lands.

Methodology
How This Re-Audit Was Measured

Locked panel

The same 150 buyer queries were run in both cycles. Cycle 1 returned usable responses for 148; the 2 missing queries are excluded from paired tests.

Significance — McNemar's test

Paired data, tested with McNemar's exact test on per-query visible/not-visible flips. Combined panel: p = 0.013. Stable subset: p = 0.22. Panel-level deltas reportable; cluster-level directional only.

Honest attribution

Visibility delta is primary evidence. Citation is corroboration. Causal language calibrated to evidence strength — "consistent with," never "caused by."

Cycle 3 measurement improvements

Starting cycle 3, the platform set (ChatGPT · Claude · Gemini) will be locked for the engagement lifetime — no additions or swaps. Every query result will be tagged with the exact model version it ran against. These two changes eliminate the platform-drift and model-drift confounders that required caveats in this report.